Source code and data belong to the department
Full source, database and documentation are handed over on completion. There is no proprietary layer that requires our continued involvement to maintain the system.
The following are commitments we make on departmental engagements. Each can be recorded in the scope note and the work order.
Full source, database and documentation are handed over on completion. There is no proprietary layer that requires our continued involvement to maintain the system.
Deployed to state, departmental or Indian data centre infrastructure as the requirement specifies, with the deployment topology documented and handed over.
We engage a CERT-In empanelled auditor for the pre-go-live VAPT that government applications require, and close the findings before launch.
User manuals, admin guides and hands-on training for the staff who will operate the system — treated as part of the work, not an afterthought.
A written support window with response and resolution times agreed before work starts, so it is clear who to call and what happens when.
The team that scopes the work carries it out. Work is not passed to an onward sub-contractor without the department’s agreement.
These are being pursued. They are listed for completeness and are not represented as certifications we currently hold.
Citizen portals, departmental MIS, dashboards and field apps
Read more →GIGW 3.0, WCAG 2.1 AA, DPDP Act and the OWASP Top 10
Read more →The departments and agencies we work with
Read more →From first discussion to signed work order
Read more →Our WCAG 2.1 AA conformance and the limitations we know about
Read more →